If
you were to walk into an Australian jewellery store, which one would you choose to walk into and
why?
We
realise it’s not always the easiest to know who is trustworthy when it comes to
precious metals and jewellery, so why should you trust us? What do we offer
that the rest of the Australian jewellery stores do not? We’re not too modest
so we’ll just let you know why we’re confident that we’re the best choice,
here’s why.
The Best Security Money Can Buy
Have
you ever gone searching for that little green padlock in the search bar or
hoped that there was some obvious way that the online shopping you’re doing is
secure and safe?
Well
you can trust that we are a secure place to purchase from, not only do we have
SSL (Secure sockets layer) certificate for our site, we have extended
validation
Have
you ever checked the top left corner in the address bar, hoping for some
information on the security of a website? Some antivirus programs check it for
you, but can you really trust them? Well, trust this: not only do we have an
SSL (Secure Sockets Layer) certificate for our site, we have the Extended
Validation; the most secure ranking a website can have. Our payment system
doesn’t allow anyone to see your credit card details so you can rest assured
that your information is safe from prying eyes.
The Best Money Back Guarantee
Returning
items to a store can be a daunting process, often we feel like we’re being
interrogated and we need a significant reason to return something with the
chance of being denied. With Fraser Ross you can be guaranteed no
interrogation, no lengthy process of unnecessary questioning, we really mean
what we say when we say that our returns policy is no questions asked. We offer
a 7 day money back guarantee that doesn’t put you through any of those awkward
returns processes, when we say no questions asked the only exception is the
question of who we send the check to.
The Best Customer Service
Our
customer service centre is open 7 days a week between the hours of 8am and 8pm AEST, we’re dedicated to answering all of your
questions and helping to solve any problems you may have. We provide unedited
customer feedback on our website ( we don’t even change the punctuation
errors), we also offer the option of a call back at a time that’s convenient
for you, so there’s no “Between the hours of ___ & ___” nonsense, we’ll
call you at a time that’s most reasonable for you.
Do
you really need to be given more reasons to shop with us? Check out our website
or drop us a line, no question is too difficult to answer! Plus, we love to
chat. Check out all our Australiana solid silver charms at Fraser Ross.