If you were to walk into an Australian jewellery store, which one would you choose to walk into and
why?
We realise it’s not always the easiest to know
who is trustworthy when it comes to precious metals and jewellery, so why
should you trust us? What do we offer that the rest of the Australian jewellery
stores do not? We’re not too modest so we’ll just let you know why we’re
confident that we’re the best choice, here’s why.
The Best Security Money Can Buy
Have you ever gone searching for that little
green padlock in the search bar or hoped that there was some obvious way that
the online shopping you’re doing is secure and safe?
Well you can trust that we are a secure place to
purchase from, not only do we have SSL (Secure sockets layer) certificate for
our site, we have extended validation
Have you ever checked the top left corner in the
address bar, hoping for some information on the security of a website? Some
antivirus programs check it for you, but can you really trust them? Well, trust
this: not only do we have an SSL (Secure Sockets Layer) certificate for our
site, we have the Extended Validation; the most secure ranking a website can
have. Our payment system doesn’t allow anyone to see your credit card details
so you can rest assured that your information is safe from prying eyes.
The Best Money Back Guarantee
Returning items to a store can be a daunting
process, often we feel like we’re being interrogated and we need a significant
reason to return something with the chance of being denied. With Fraser Ross
you can be guaranteed no interrogation, no lengthy process of unnecessary
questioning, we really mean what we say when we say that our returns policy is
no questions asked. We offer a 7 day money back guarantee that doesn’t put you
through any of those awkward returns processes, when we say no questions asked
the only exception is the question of who we send the check to.
The Best Customer Service
Our customer service centre is open 7 days a week
between the hours of 8am and 8pm AEST,we’re dedicated to
answering all of your questions and helping to solve any problems you may have.
We provide unedited customer feedback on our website ( we don’t even change the
punctuation errors), we also offer the option of a call back at a time that’s
convenient for you, so theres’s no “Between the hours of ___ & ___”
nonsense, we’ll cal you at a time that’s most reasonable for you. We have a huge range of 925 sterling silver pendants in our store.
Do you really need to be given more reasons to
shop with us? Check out our website or drop us a line, no question is too
difficult to answer! Plus, we love to chat.